Friday, October 7, 2011

Yebhi.com – First impressions

I ordered a necklace, or rather a pendant on a chain from Yebhi on the 26th of last month (26.09.2011). I received this package today, (7.10.2011). So the promise of delivery in 2-3 days is nonsense. My order value was 236.00Rs. And the amount for the shipping and the C.O.D costs 25Rs.

The courier company used by Yebhi was Aramex KAL.

ProductRear634514497274456000 This is what I ordered. The item is now sold out on Yebhi but there are many others from this brand, Pretty Women, available.

The quality of the product was pretty good. The Pendant in particular was very good but the chain is flimsy and seemed like i would break any second. I’m going to have to use a different chain with this. I got the pendant in a bubble wrapped Yebhi box still in it’s wrapper. The care taken to package the product was pretty good and the box will be very useful to store it making sure that there is no damage.

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I had no problems with Yebhi except for the fact that they seem to charge extra for the COD or shipping. whichever it is, it is a waste of my time because if ASOS can do free shipping worldwide then definitely Yebhi should be able to ship freely in India. So in that aspect, the discount is not worth it because i ended up paying for shipping anyway.

Problems:

The time it took for shipping. I wouldn’t depend on Yebhi if i expected to get a gift for a friend at the last minute. It is not going to reach him or her on time and that is going to leave a very sour taste in the mouth. It said shipping in two days and they took 9 days (actually 11 days if you include the weekend) to deliver it. And inspite of the late delivery, the courier guy was rude and very uncouth. Talking loudly and roughly insisting that I pay cash before i take the package or open it. I gave him the cask and sent him off. Granted, this isn’t Yebhi’s fault, but if this is the courier service that they use in my city, i am definitely not going to bother ordering from them just because the guys are rude.

Conclusion:

Would I order from Yebhi again? it’s a 50/50 decision. I might make a month ahead orders if I’m giving a gift to someone in some other city. I would not order from them because the shipping cost or COD cost in a deal breaker for me since shoppers stop, Flipkart, landmark etc don’t charge the extra cash. But the twitter rep of Yebhi is excellent and responds very quickly to complaints or queries.

3 comments:

Shimmer said...

the pendant looks cute!
and yes, most online shopping delivery time does vary. mostly a day or two, but this seems to have taken a lot of time. Be cautious next time!

Vinutha N said...

Interesting! Keep writing :)

Kofykat said...

@Shimmer I won't be ordering from Yebhi again. This was too muhc of a delay.